An Onyx Table in Wall, NJ, Has a Flawless Shine Thanks to Our Stone Polishing Process

May 20, 2024

Natural stones are stylish, beautiful, and durable, an excellent choice for any surface. However, the stone can be susceptible to deterioration and lose its appeal without proper care. In certain instances, it may be necessary to seek professional assistance to address long-term damage caused by daily wear and tear or harsh cleaning products. A client from Wall, NJ, contacted us because she was experiencing a similar issue.


She had a gorgeous onyx table, but the surface lost its shine over the years and looked dull and unappealing. The owner was unhappy with the table's appearance and knew its restoration required professional assistance. After considering her options, she searched online for stone polishing services in Wall, New Jersey, and found a link to our website at the top of Google's results.

On our user-friendly site, she had a great experience reading a few of our blog posts and checking out our picture gallery. The quality of our previous work impressed her and she was confident to request a free evaluation at her convenience by filling out our online scheduler.


At Sir Grout, we always strive to maintain a professional image that reflects our commitment to delivering exceptional service. Our vehicles and equipment are meticulously maintained and labeled, allowing our customers to identify us when we arrive. Dressed in sharp uniforms, we arrived on time and began the in-home consultation, quickly assessing the issues on the onyx table.

The stone was in poor condition, with a lackluster appearance and various stains. We explained to the owner that daily wear and tear, harsh chemicals, or leaving acidic substances to dry on the surface can cause these issues. In addition, we noticed that the surface was not adequately sealed, which can lead to further damage and decay over time.

After sharing our observations, we suggested our stone cleaning, honing, and polishing service to restore the surface. Our professional restoration process features top-of-the-line equipment and our proprietary products, which are the safest and most advanced on the market. We assured her we would repair the damage and restore the stone's shine.

We provided a no-obligation quote and a detailed outline of all the steps needed for the restoration process. The customer was happy with our proposed solution and asked to schedule the job for a future date and time that suited her.

The safety of our client's properties is a priority from the initial free in-home consultation until the project is completed. We returned to our client's home on the appointed date, ready to restore the surface. After protecting the area, we set up our equipment and proceeded with the restoration. Throughout the process, we kept our client updated and addressed all her inquiries concerning the job.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. Our stone-safe product is crafted with high-quality ingredients that won't leave a residue or damage the surface.

In the next step, we used low-grit diamond pads to hone the stone. We gradually increased the grit level until all the damage on the surface was removed. Honing gives the surface a matte finish, so we had to polish it to restore its vibrant shine. We continued grinding the stone with high-end polishing powders, giving the onyx surface a glossy and reflective appearance.

To finish the job, we applied an impregnating sealant to the surface. This sealant protects the stone against spills, water damage, etch marks, and stains. Additionally, it enhances the surface's overall appearance and makes maintenance easy. With proper care, the protection can last for a considerable time.

After completing all the steps, we cleaned up and invited our client to inspect the results. The owner was thrilled to see the beautiful shine on the surface and expressed her satisfaction, saying the table looked even better than she had expected.

She thanked us for our exceptional performance and promised to recommend our services to family and friends with similar hard surface-related issues. She also intended to leave a five-star review on Google to help spread the word about Sir Grout's outstanding products and services.

Before leaving, we gave our client a few helpful tips for maintaining her onyx table. We recommended a regular cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Unlike other cleaners, our product won't damage the stone, delivers remarkable results, and because it's non-toxic, it's safe for everyone in her home, including pets.

We don't recommend using soap-based products or substances with acidic properties because they contain strong chemicals that can damage the stone. In addition, these products tend to leave a residue that can dry on the surface, leading to discoloration, staining, and other issues like etching. It is also important to keep the surface dry using paper towels or terry cloths and to avoid using abrasive tools because they can scratch the stone.

Is your natural stone surface dull and unappealing? Don't worry, Sir Grout Central New Jersey can bring beauty back to all your home's hard surfaces and make future maintenance less hassle. Contact us today by calling (732) 466-7566 or by using our online scheduling option to schedule a free quote.